Easy to use and does the trick

To start, this unit functions well as far as the kneading modules are concerned. The good: It came packaged securely. It is solidly built. The power cord is a decent length, but you may still need an extension cord depending, of course, on how far you are sitting from an outlet. The material that surrounds the unit is comfortable. It has two modes/directions during operation that is switchable, and it’s a “round Robin” switch…which means long press it once, it turns on and starts in one direction WITH heat, another short press and it changes direction, another short press and it goes back to the original direction WITHOUT heat, and another press and it again switches direction…without heat. Long press it again to turn unit off. It has a built in 15 minute timer…this feature is IMPORTANT if you’re like me and fall asleep while it’s running (it does feel great after a long day!). The ‘I wish’ list: I wish the heat was more pronounced. Most of the time I could hardly feel it. I’d appreciate a remote control…or an in-line control switch maybe attached to the power cord…so I didn’t have to reach behind the unit and switch modes. It’s not a very heavy unit…but it does carry a bit of weight. But that adds to the sturdiness of the unit. Final thought…I really like this product. They did a good job with quality and feel! The effectiveness of the unit significantly outweighs the subjective ‘I wishes’! If you purchase this, you’ll like it. I’d definitely buy again!!

I just received my back massager today. I am using it as I write my review. I’m not one to write reviews unless I think it’s a great product. This is a great back massager. It fits perfect where ever I place on my back. I have a bad neck which however I sleep I can sometimes wake up with a stiff or achy neck. I use a pink ball neck massager which helps but I needed a back massager that could release the tension between my shoulder blades caused by my neck. I’ve used other shiatsu neck/back massagers but they can be bulky or feel much more forceful causing my shoulder blades and back to tighten up. Now this amazing back massager does the exact opposite. I can feel my muscles relaxing and the tension is just melting away. It’s compact which is really convenient no matter if I want to see on the couch, chair or bed. I did purchase an extension cord but that was not a big deal. Well worth it. It’s very versatile and adjusts to any area of my body I placed it under my knees/thighs and arm/elbow area. It does have some power for being such a compact massager. It’s a nice color and I like the additional padding that comes with it for comfort. A well made back massager.
Thank you!!!!

The neck and back massager has been wonderful to use. I love the fact that it has heat which helps with my neck pain and back pain performance has been excellent. I like to use the massager going one way from my first session and then reverse it for a second session.
Their customer support is excellent. I had an issue with my massager and they got right back to me and solved my problem.
I would definitely recommend this product to anyone with neck back pain